Return & Refund Policy

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in the original shipping container as received. If the goods/products have been used or damaged by the customer, there will not be any refund. AG Timuran Sdn Bhd will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirmed the goods/products, the customer will receive their refund within 5-7 working days after the confirmation.

Please return your purchase to the following address:
AG Timuran Sdn Bhd
57, Jalan Seruling 58,
Taman Klang Jaya, 41200 Klang,
Selangor Darul Ehsan.

Please contact us at or WhatsApp us at tel:+60193868212 if you have any questions or doubts.